Trio’s online donation & payment system
is a great way for any organization, non-profit or association
to accept donations and payments online.
How it Works
Apply for an account online; approval is within 24 hours by email.
Copy & paste code into your existing website.
Default pages allow you to be up and running in about 15 minutes.
Choose a private or in-house merchant account. Private accounts
allow direct deposits into your bank account within 24 hours. In-house
accounts receive payments via check twice per month. See Pricing.
The Click & Pledge Trio is
a comprehensive online solution for accepting donations,
pledges, online payments, selling items and more. Through
an easy to use interface, checkout pages may be designed
and populated for specific uses. Depending on the selected
design, each checkout page may be custom designed to provide
the products and services you offer.
Here are some examples of the applications that the Checkout
system is designed for:
There are two choices available when applying for an account:
The in-house account
The merchant account
While there is no difference between the capabilities of these two accounts,
there are big differences in how you receive your money, as well as the costs
associated with each account.
In-House Account: Payments processed using the in-house
account appear as paid to Click & Pledge on your patron's credit card statement.
Transactions
are paid out from Click & Pledge monthly, bi-monthly, or quarterly. Statements
are cut-off eight days prior to the check issue date.
Merchant Account: Payments processed using the merchant
account appear as paid to your organization on your patron's credit card statement.
Payments are typically settled within 48 hours and are directly deposited into
your bank account.
The following provides an overview of fees and benefits of each account.
Cost
description
In-house account
Merchant
account
Set up
$50
$50
Merchant Account Application
$0
$100
Per Transaction rate
4.5%
3.95%
Per transaction gateway fee
$0.35/transaction
$0.35/authorization
request*
Monthly fee
$0
$25
Check fee
$2.50
$0.0
* $0.35 gateway fee is based on each authorization
request.
What
are the advantages of the two account types?
description
In-house account
Merchant account
Name on credit card statement
Click & Pledge
Your organization's name
Settlement
Checks mailed monthly, bi-monthly
or quarterly. Statement cut-off date is 8 days
prior to payment.
48 hours
Payment method
Checks mailed on monthly, bi-monthly
or quarterly.
ACH bank transfer
Minimum check
$75
No minimum- daily settlement
- deposited in 48 hours.
What does it look like?
Based on a flexible checkout system, the system offers various
designs and templates. There are no limits on the number of checkout
pages or features that may be used. The following are examples of
each of the templates:
easy-Pages:
Designed for specific tasks addressing such needs as accepting donations,
or selling a single product with or without options.
Classic Design:
Offering a radio button donation selection with optional custom
form fields (up to 3), recurring donation, and terms & conditions.
[Click
for demo]
Friendly Design:
Offering a radio button donation selection and a product with
options with optional custom form fields (up to 3), recurring
donation, and terms & conditions.
[Click
for demo]
Catalogue-Pages:
Offering a full array of features, the
catalogue page allows the patron to add items to the cart prior
to checkout. Full customization allows for uploading pictures,
changing colors, enabling such features as recurring transactions,
defining shipping methods & rates, taxes, discounts (fixed amount
or percentage based on quantity or price), gifts & in memory
of, terms & conditions,
unlimited custom form fields as simple text boxes, checkboxes,
radio buttons and pull down menus. [Click
for demo]
Shopping Cart:
Designed for programmers and developers that wish to have the product
listing and initial patron interaction to be done on their webpage.
Please see the manual for details.
What are some of the questions that others ask?
Do we need a merchant account to use Click & Pledge?
Not at all, you may select to have an in-house account,
or merchant account, it’s completely up to you. Please
click on the “Pricing” tab to see details of
the differences between the two accounts.
Do we need to send the donors a receipt for the donation?
No, the payment system sends automatic receipts once the transaction has been
completed. Each email receipt also includes a PDF attachment designed for printing.
Click to see a sample of the receipt: Receipt sample
Is there a limit to the number of checkout pages I can
create?
There is absolutely no limit to the number of checkout
pages you may create, nor a limit on how many products
and donation items you may place on each page. Limitless
possibilities, that’s the power of Trio!
Can we use Click & Pledge for selling event tickets?
You may sell event tickets, tee shirts, hats, memberships,
books and more.
How can we offer quantity discounts?
Discounting may be set up for any product item through
the administrative system under the product setup pages.
Our organization uses a donor management database,
how can we import Click & Pledge data to that database?
A number of native imports are built-in the administrative
system allowing for export from Click & Pledge
and import to the donor database. Two different
formats are available, CSV & XML. Exported data
may easily be imported into any database.
How can we integrate Click & Pledge with
our site's shopping basket?
Through advanced integration with the payment system,
shopping basket integration allows the patron to make
the selection through the custom program and pay through
the shopping cart payment system. Read
more.
Are there webinars that we can attend to see
an overview of the product?
Yes, we offer FREE webinars to educate and train
our clients on the features and best practices
on all aspects of Trio. Visit the webinar
schedule page to view a listing of FREE upcoming webinars.
How can I add a button to link to the payment page?
Visit the button gallery and choose a button from
the designs offered. You may also create your own graphic
and link it to the payment page. See the button
gallery for details.
Is Click & Pledge Payment Card Industry
(PCI) certified and how secure is our information?
Yes, Click & Pledge has maintained PCI certification
since we began business in 2001 and we will continue
to maintain our certification by abiding by the security
practices set forth both by PCI and our personal companies
very high standards. [LEARN MORE]
How do you protect our donor's information
and what is your privacy policy?
ClickandPledge.com Corporation is a certified licensee
of the TRUSTe® Privacy Program and abides by the
EU Safe Harbor Framework as outlined by the U.S. Department
of Commerce and the European Union. We also follow
the HIPAA privacy guidelines. See our privacy
statement.
If you are a programmer
An advanced programming interface is available for programmers
that wish to create customized forms on their website. Details
are available in the manual at: Advanced
Features. The following is an example of how the advanced
features may be used. Click on "Add to Basket" button to
add items dynamically to a Shipping Cart.
Beautiful porcelain coffee
cup filled with hot coffee will be shipped directly
to your door. Not
responsible for coffee if it spills during shipping.
[$20 with $10 tax deductible, $1 tax + shipping]
10'x20' poster of Elvis designed
to cover any wall as long as it is not more than
10' wide and 20' tall. [$100 with shipping and
$5 tax]
An old ticket to the award
banquet. Priced
at half it’s original price. It was a great
deal at full price, so at half price it should
be even better. [$5]
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| 2200 Kraft Drive, Suite 1175, Blacksburg, Virginia 24060 USA | 540.961.9811 |
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